etownblog.org

I recently read James Glassman’s book review “The Cyber Way to Knowledge” in the Wall Street Journal. The review of the book  “Liberating Learning”  by Terry Moe and John Chubb indicated several themes that resonate equally well with municipal governements. Just as K-12 education is faced with the need for reforms, so too are municipal services. The potential of technology to enable fewer teachers per student, outsourcing, accountability and cost savings applies equally well to municipal services. The parallels are too strong to ignore. I encourage reading this book as you think about taking municipal services to a higher levels of service, productivity and accountability - at lower cost.